Privacy Statement OPP- 05
Our address is:
RocketPrint Software, LLC
301 S. Elm Street
Greensboro, NC 27405
When you sign on to our site or make a purchase, we collect your name, company name, contact information, profile and preference information.
When you make a purchase we also collect credit card information, as well as information about your current purchases, and we keep information on your purchase history. This information is used by us and/or our agents: to support your interaction with our site, to deliver your purchases, and to contact you again about other services and products we offer.
Addresses and phone numbers – If you give us your postal address, we will send you periodic mailings with information on new (RPS) products, services, or information on upcoming RocketPrint Software events.
If you supply us with your telephone number, you may receive telephone contact from us with information regarding orders you have placed, new products and services, or information on upcoming events.
Email addresses – We collect the email addresses of those who communicate with us by email. The email addresses are used to contact existing or potential business customers. Consumer-provided email is kept only for the purpose of providing consumer advice and assistance. We will not share business or consumer email addresses you give to us with other marketers.
For Web site visitors who do not make purchases or otherwise identify themselves – If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your email address unless you volunteer it. At the same time, much of RPS’s communication comes in the form of email, so by not sharing your email address you will have limited access to RPS ‘s newsletters and other valuable information.
Click-stream Data – If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your email address unless you volunteer it. At the same time, much of RPS’s communication comes in the form of email, so by not sharing your email address you will have limited access to RPS’s newsletters and other valuable information.
Use of Anonymous IP Address – IP addresses are recorded by every site on the Internet. RPS collects this information as well, but does so exclusively for the following uses: (1)anonymous statistical purposes; (2) administration of our web site and servers, and to improve our services; and (3) Security reasons to track any malicious attacks to our host servers.
Access – Upon your request, we will provide you with a description of the information that we maintain about you. We will accommodate all reasonable requests. Please contact us by email at [email protected] or in writing at the above address.
Security – We use industry-standard encryption technologies when transferring and receiving payment data. We have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you.
Accountability – If you feel that RPS, or any site, is not living up to its stated information policy, you may contact us at: [email protected]
AGREEMENT BETWEEN YOU AND ROCKETPRINT SOFTWARE: RocketWorkFlow is a product in a suite of products from RocketPrint Software. RocketPrint will be used to encompass the suite of products in this Terms of Service.
PRIVACY AND PROTECTION OF PERSONAL INFORMATION
See the above Privacy Statement for disclosures relating to the collection and use of your personal information.
MEMBER ACCOUNT, PASSWORD AND SECURITY In order to open a RocketPrint account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You then will choose a user name and password. You are entirely responsible for maintaining the confidentiality of your account and password. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify RocketPrint Software immediately of any unauthorized use of your account or any other breach of security. RocketPrint Software will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by RocketPrint Software or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.
RocketPrint Software reserves the right to change the terms, conditions, and notices under which the RocketPrint Software Site/Services are offered, including, but not limited to, the charges associated with the use of the RocketPrint Software Site/Services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular web sites. Your continued use of the RocketPrint Software Site/Services constitutes your agreement to all such terms, conditions, and notices.
LINKS TO THIRD PARTY SITES
Any dealings with third parties (including advertisers) included within the RocketPrint Software Site/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. RocketPrint Software shall not be responsible or liable for any part of any such dealings or promotions.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the RocketPrint Software Site/Services, you will not use the RocketPrint Software Site/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the RocketPrint Software Site/Services in any manner that could damage, disable, overburden, or impair any RocketPrint Software Site/Services (or the network(s) connected to any RocketPrint Software Site/Services) or interfere with any other party’s use and enjoyment of any RocketPrint Software Site/Services. You may not attempt to gain unauthorized access to any RocketPrint Software Site/Services, other accounts, computer systems or networks connected to any RocketPrint Software Site/Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the RocketPrint Software Site/Services.
USE OF SERVICES
The RocketPrint Software Site/Services may contain email services, file storage, and/or other message or communication facilities designed to enable you to communicate with others (collectively, “Communication Services”). You agree to use the Communication Services only to post, send, and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
Use the Communication Service in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited messages (commercial or otherwise); Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, obscene, indecent, or unlawful topic, name, material, or information; Publish, post, upload, distribute, or disseminate any topic, name, material or information that incites discrimination, hate, or violence towards one person or a group because of their belonging to a race, a religion, or a nation, or that insults the victims of crimes against humanity by contesting the existence of those crimes; Upload, or otherwise make available, files that contain images, photographs, software, or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents to do the same; Use any material or information, including images or photographs, which is made available through the RocketPrint Software Site/Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party; Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another. Use meta tag searches on the web sites; Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; Falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software, or other material contained in a file that is uploaded; Restrict or inhibit any other user from using and enjoying the Email Client; Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; Harvest or otherwise collect information about others, including email addresses; Violate any applicable laws or regulations; Create a false identity for the purpose of misleading others; Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity, any directory of users of an RocketPrint Software Site/Services or other user or usage information or any portion thereof. RocketPrint Software reserves the right at all times to disclose any information as RocketPrint Software deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at RocketPrint Software’s sole discretion.
Materials uploaded to a RocketPrint Software Service may be subject to posted limitations on usage, reproduction, and/or dissemination; you are responsible for adhering to such limitations if you upload the materials.
I-Frames in RocketQuotes limitations:
All I-Frames are limited to use for one URL per customer.
BILLING USAGE OF SOFTWARE
Monthly billing will begin the next business day after activation and delivery of RocketQuotes or DataMerge Pro. The current month charge will be pro-rated based on a 30 day period.
RocketWorkflow has a 30 day trial period. Monthly billing will begin after the trial period is over. The current month charge will be pro-rated based on a 30 day period.
CONTRACTS AND CANCELLATION OF SERVICE:
Rocketprint does not require a contract for month to month customers. Cancellation of service is done by contacting Rocketprint via email, text or mail, that service is no longer needed. Service will continue until the month’s end of the month of notice.
MATERIALS PROVIDED TO ROCKETPRINT SOFTWARE
SOFTWARE AND CONTENT AVAILABLE THROUGH THE ROCKETPRINT SOFTWARE SITE/SERVICES
All content and software (if any) that is made available to view and/or download in connection with the RocketPrint Software Site/Services, excluding content and/or software that may be made available by end users through a Communication Service (“Software”), is owned by and is the copyrighted work of RocketPrint Software and/or its suppliers and is protected by copyright laws and international treaty provisions. Your use of the Software is governed by the terms of the end-user license agreement, if any, which accompanies or is included with the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.
STORAGE SPACE AND OTHER LIMITATIONS
You agree that RocketPrint Software may establish limits concerning use of any RocketPrint Software Service offered on an RocketPrint Software Web site, including without limitation the maximum number of days that email messages will be retained by any RocketPrint Software Service, the maximum number of email messages that may be sent from or received by an account on any RocketPrint Software Service, the maximum size of an email message that may be sent from or received by an account on any RocketPrint Software Service, the maximum disk space that will be allotted on RocketPrint Software’s servers on your behalf, and the maximum number of times and duration you may access any RocketPrint Software Service in a given period of time.
You agree that RocketPrint Software has no responsibility or liability for the deletion, corruption or failure to store any messages or other content maintained or transmitted by any RocketPrint Software Service.
ROCKETPRINT SOFTWARE MAKES NO WARRANTY THAT ANY ROCKETPRINT SOFTWARE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
This agreement is governed by the laws of the State of North Carolina, USA. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in North Carolina, USA in all disputes arising out of or relating to the use of the RocketPrint Software Site/Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and RocketPrint Software as a result of this agreement or use of the RocketPrint Software Site/Services. You agree to indemnify and hold RocketPrint Software, its parents, subsidiaries, affiliates, officers, and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the RocketPrint Software Site/Services. RocketPrint Software reserves the right to disclose any personal information about you or your use of the RocketPrint Software Site/Services, including its contents, without your prior permission if RocketPrint Software has a good-faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of RocketPrint Software or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its members or others. RocketPrint Software’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of RocketPrint Software’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the RocketPrint Software Site/Services or information provided to or gathered by RocketPrint Software with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and RocketPrint Software with respect to the RocketPrint Software Site/Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and RocketPrint Software with respect to the RocketPrint Software Site/Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the RocketPrint Software Web sites are: Copyright © 2007 RocketPrint Software LLC. and/or its suppliers, Greensboro, NC 27410. All rights reserved.
RocketPrint Software and/or other RocketPrint Software products and services referenced herein may also be either trademarks or registered trademarks of RocketPrint Software in USA/Canada and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.